From 1 November 2021, there is a specialised glazing class of repair work for installing, repairing, or removing windscreens or other glass in or from the bodies of motor vehicles. 

This is part of the NSW Government’s Better Business Reforms aimed to create opportunities for small businesses by reducing costs and complexity without reducing consumer protections.

For further information on the new repair classes, see the NSW Fair Trading website.

Transitional arrangements for auto glazing 

The Department is allowing a transitional period to allow auto glazing tradespersons to continue to trade while their application for a tradesperson certificate is being processed. These tradespersons will have until 1 March 2022 to complete their qualification and obtain their tradesperson certificate for this class of repair.

During this time NSW Fair Trading will take an educational approach to compliance, to provide guidance on the necessary licencing.

For further information, please see the Statement of Regulatory Intent on the Fair Trading website.

The glazing repair class that commences on 1 November 2021, prescribes tradespersons to hold one of four qualifications:

·         Certificate II Automotive Body Repair Technology including the Automotive Glazing specialist elective units

·         Certificate III in Automotive Glazing Technology

·         Certificate II Automotive Vehicle Body including the vehicle glazing specialist elective units

·         Certificate III Automotive Vehicle Body including the vehicle glazing specialist elective units from the Automotive Industry Retail, Service and Repair Training package.

The Certificate III Automotive Vehicle Body is a superseded course that the Department will recognise, making holders of the qualification eligible to apply for a tradesperson certificate in glazing from 1 November 2021 with no need to complete another qualification.

More about the Better Business Reforms

In September 2020, as part of the Better Business Reforms, specialised classes of repair work that require a Certificate II qualification were introduced to make it easier and cheaper to get qualified for this specialised repair work, and increase the ability of businesses to get the workers they need.

During consultation on these reforms, the motor vehicle repair industry told us that something needed to be done to make it easier for tradies to get the qualifications they need to work in the motor vehicle industry, particularly on certain repairs.

The Government listened to industry and has introduced categories of specialised work to only require completion of a certificate II, rather than a certificate III. This will reduce the cost and time to obtain full motor vehicle repair qualifications needed to get a licence, as employees will no longer have to obtain unnecessary qualifications for work they are not performing.

Contact: sydneyautomotive@customerservice.nsw.gov.au