Why are the new licensing requirements being introduced?

The current Act was introduced to the NSW Parliament in 2013. It combined the Motor Dealers Act 1974 and the Motor Vehicle Repairs Act 1980 into a single piece of legislation and reinforced the connection between motor dealers and motor vehicle repairers in the automotive industry. This consolidation lead to the streamlined licensing of the industry. The Act reduced the licence types to three; motor dealer, motor vehicle recycler and motor vehicle repairer and maintained occupational licensing of repair tradespersons through a tradesperson’s certificate. Prior to this, there were six motor dealer and sixteen motor vehicle repairer licence types. 

The Motor Dealers and Repairers Amendment (Tradesperson's Certificates) Regulation 2020 under the Motor Dealers and Repairers Act 2013 Published 19 June 2020 (2020 No 279) is a next step to prescribe certain repair classes that were not included in the original amendments. The object of this amendment is to prescribe— (a) electrical accessory fitting work, exhaust repair work, glazing work, radiator repair work and steering, suspension and wheel alignment work as classes of repair work, and (b) the qualifications required for each of those classes of repair work.

Do I need a Motor Vehicle Repairer's License?

As from 1 November 2021 if you operate an Auto Glass Repair business you will need a motor vehicle repairer’s licence, this includes part-time and mobile work, sub-contractors, and working in a partnership or a company.

A motor vehicle repairer’s licence authorises you to carry on the business of a Auto Glass repairer, it does not allow the holder to do the repair work.

To do the repair work, you need a valid tradesperson’s certificate.

How do I apply for Motor Vehicle repairers License?

    You can lodge your application online or in person with Service NSW if you meet the following criteria:

    be over the age of 18
    be a fit and proper person to hold a licence
    not be a controlled member of a declared organisation
    not be disqualified from holding a licence
    not be an undischarged bankrupt
    have approval from the relevant local council
    not, as an adult, have been found guilty, in the past 10 years, of a motor vehicle stealing or dishonesty offence
    have sufficient financial resources to carry on the business.

    For applications received on or after 1 July 2020 you can apply for a 1, 3 or 5 year licence.

    A licence takes effect on the date it is granted or a later date if specified and remains in force for that specified period.

    Do I need to renew my License?

    Yes. You need to renew your licence before your licence expires. If the licence isn't renewed by the due date, the licence will expire.

    Once expired you're no longer authorised to carry out the work specified on your licence.

    What happens if I do not renew my License?

    If your licence has expired within three months you can lode a request for it to be restored. If the licence is expired for a period of more than 3 months, you may not be able to have it restored may not be an option and you may need to reapply.

    What can I do if my application for A Motor Vehicle Repairers License is refused?

    If your application is refused you'll be advised in writing by NSW Fair Trade of the reasons and your options for review.

    Once I have a License what does this mean for my business?

    You must display your name as it appears on the licence, and the words ‘licence number’, ‘Lic. No.’ (or a similar abbreviation) followed by your licence number, on a sign at any of your premises and/or on your vehicles if you are a mobile business.

    If the business name appears on the licence, it can be included on the sign, but not in place of the licensee’s name.

    All repairs conducted by a repairer or tradesperson representing the repairer must be completed in accordance with the consumer guarantees provided under the Australian Consumer Law. 

    This includes repairs must be done with due care and skill, fit for purpose and completed within a reasonable timeframe.

    What happens if I do not apply for a License?

    As from 1st November it will be an offence for any Auto Glass business in NSW to operate unlicensed and this can result in the issue of a penalty notice of $5,500 or prosecution with a maximum penalty of $110,000. If you commit a second or subsequent offence the maximum penalty is $110,000, imprisonment for 12 months, or both.


    What happens if I employ someone without a  tradesperson certificate ?

    As from 1st November it will be an offence for any Auto Glass business in NSW to permit an employee to do work for which they are uncertified.

    This means the person doing the work must either:

    hold a tradesperson’s certificate for the class of repair relevant to the work they are doing, or
    be doing work as an apprentice or trainee supervised by someone with a tradesperson’s certificate in the relevant class of repair.

    This offence can result in the issue of a penalty notice of $330 or prosecution with a maximum penalty of $2,200.

    Do I need A Tradesperson Certificate?

    As from 1st November 2021 if you are completing Auto Glass repair work in NSW, you will need a tradesperson’s certificate.

    Tradesperson’s certificates are granted for different classes of repair work. You must be certified and qualified for all classes of repair work that you do.

    A tradesperson’s certificate doesn't authorise the holder to carry on a business of a motor vehicle repairer.

    To carry on a repair business, you must also hold a motor vehicle repair licence.

    From 1 November 2021, a tradesperson’s certificate can be granted in the glazing repair work class.

    This specialised repair class requires at least a Certificate II qualification.

    You don’t need to apply for this repair class if you already hold a tradesperson’s certificate in a relevant repair class that authorises you to do the work.

    For example:

    If you hold a tradesperson’s certificate in panel beater work, you aren't required to apply for the specialised class in glazing work.

      When do I need a tradesperson certificate by?

      If you don’t hold a relevant tradesperson’s certificate but wish to undertake auto glass repair  work , you'll need to complete the required qualification and obtain a tradesperson’s certificate by 1 November 2021.

      What does Specialised Class of Repair Work - Auto Glass (Glazing work) mean?

      An individual who Installs, repairs or removes windscreens or other glass in or from the bodies of motor vehicles.

      Qualification:

      Certificate II in Automotive Body Repair Technology, including the Automotive Glazing specialist elective units from the Automotive Industry Retail, Service and Repair Training Package

      or

      Certificate III in Automotive Glazing Technology being part of the Automotive Industry Retail, Service and Repair Training Package.

      I am a windscreen fitter and sometimes cross borders to do work in NSW do I need a Tradesperson Certificate?

      Yes, in NSW, If you’re a tradesperson doing repair work on a motor vehicle, you need a tradesperson’s certificate.

      How do I apply for my first certificate or add a repair class to my current certificate?

      You can apply for a tradesperson’s certificate online.

      To add a repair class to your current certificate, applicants must complete an Add a class of repair work amendment application and lodge the form at your nearest Service NSW centre.

      Once I have my tradespersons certificate, How long does my Tradesperson Certificate last for?

      When applying for a tradesperson certificate you will have the option of applying for a 1, 3 or 5 year certificate. A certificate takes effect on the date it's granted or a later date if specified and remains in force for the specified period. To check the status of your tradesperson’s certificate, you can search the public register.

      Do I need to renew my certificate?

      Yes. You need to renew your tradesperson’s certificate before your certificate expires. Renewing a certificate helps ensure the register is kept up to date and the integrity of the industry and its businesses is maintained. If the certificate isn't renewed by the due date, it will expire. Once expired, you're no longer authorised to carry out repair work on your certificate.

      What happens if my Tradesperson's Certificate has expired?

      If your tradesperson certificate has expired within three months you can lode a request for it to be restored. If the licence is expired for a period of more than 3 months, you may not be able to have it restored may not be an option and you may need to reapply.

      What can I do if my application is refused?

      If your application is refused you’ll be advised in writing by NSW Fair Trade of the reasons and of your options for internal review.

      If I am an experienced windscreen fitter do I still need to complete the training?

      The AGA has asked - Will there be a level of acceptance when applying for the trades persons certificate based on demonstrated industry experience? And if so, how will this need to be demonstrated? a response is still pending.

      How much does the training cost?

      The training cost is based on each individuals situation you can calculate your training costs here or contact TAFE NSW on 131601

      How can I enrol to complete the Certificate ll in Automotive Body Repair Technology - Auto Glazing Stream?

      Contact TAFE NSW on 131601 and quote TAFE NSW code: AUR20916-01V02-21WWG-110 or click here

      I have already completed a Certificate in Auto Glass will it be accepted?

      As at 23 March 2021 NSW Department of Fair Trade have advised that the following qualifications will be  prescribed as part of Motor Dealers and Repairers Amendment (Tradesperson’s Certificates) Regulation 2020. 

      ✔Certificate II in Automotive Body Repair Technology, including the Automotive Glazing specialist elective units

      ✔Certificate III in Automotive Glazing Technology

      ✔Certificate II in Automotive Vehicle Body, including the vehicle glazing specialist elective units

      Old/Superseded qualifications named as per the above will be accepted and where the inclusion of Automotive Glazing Specialist Elective units is mentioned individuals will need to demonstrate that those units have been completed.

      List of Present and Past Qualification Codes:

      Cert ll 

      Certificate II in Automotive Body Repair Technology 

      AUR20920 

      Supersedes and is equivalent to AUR20916 - Certificate II in Automotive Body Repair Technology 

      12/11/2020 

      AUR20916 

      It is superseded and equivalent to AUR20920- Certificate II in Automotive Body Repair Technology - Auto Glazing (Stream)  

      13/04/2016

      AUR20912 

      Is superseded by and equivalent to AUR20916 - Certificate II in Automotive Body Repair Technology 

      13/01/2013

      AUR20905 

      Is superseded by and equivalent to AUR20912 - Certificate II in Automotive Body Repair Technology 

      21/06/2011

       

      Cert lll 

       Certificate III in Automotive Glazing Technology 

      AUR32220 

      Supersedes and is equivalent to AUR32216 - Certificate III in Automotive Glazing Technology 

      12/11/2020 

      AUR32216 

      Is superseded and equivalent to AUR32220 Certificate III in Automotive Glazing Technology 

      13/04/2016 

      AUR32212 

      Is superseded by and equivalent to AUR32216 Certificate III in Automotive Glazing Technology 

      27/01/2015 

      AUR3085 

      Is superseded by AUR32212 Certificate III in Automotive Glazing Technology 

      16/01/2013 


      I have completed training with O'Brien Glass whilst working for them in the past, will it be accepted? 

      The AGA has asked for confirmation if the O'Brien's Levels 1, 2, 3 and 4 Certified Auto Glazier Training program will be accepted  - NSW Fair Trade have advised as at 23/03/21 they are still working on the question about the O’Brien’s training. 

      I am a sole trader do I need to have Motor Vehicle Repairers Licence?

      Yes, anyone who is operating a business that completes Auto Glass Repair work will need to apply for a Motor Vehicle Repairers License.

      I am a qualified windscreen fitter can I have an unqualified person working for me?

      See below - 

      I am a trainee Windscreen Fitter can I get a tradesperson certificate?

      If you're an apprentice or trainee, you can not be granted a tradesperson’s certificate.

      However, you can do repair work  if you're doing the work in the course of an apprenticeship or traineeship under the supervision of a tradesperson with a tradesperson’s certificate for a class of repair work that includes that work.

      How can I contact NSW Fair Trade if I have a question?

      Contact NSW Fair Trading on 13 32 20 or lodge an online enquiry if you have any questions about the specialised repair classes or visit 

      https://www.fairtrading.nsw.gov.au/trades-and-businesses/construction-and-trade-essentials/motor-repairers

      https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/information-for-specific-industries/motor-vehicle-repairers


      Please email your questions to info@autoglass.org.au

      Copyright 2020 © Auto Glass Association. 

      W: www.autoglass.org.au E: info@autoglass.org.au M: 0498 284 307

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