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Fitting Procedures


Aftermarket matches OEM in recent study

The results of a study that analysed the performance of certain ADAS functions after calibration of an OE windscreen compared with an aftermarket windscreen were released last month. The study was commissioned by Belron Canada, and undertaken by PMG Technologies.


In the parameters of the test it was found that replacing an OE windscreen with an original equipment equivalent windscreen (aftermarket), had “…little to no affect on the systems of the vehicle.”


The research tested autonomous emergency braking systems, lane keeping assist systems and lane departure warnings in a 2017 Honda CR-V.


The car was tested with an OE windscreen and then tested again with an aftermarket windscreen with performance characteristics that met the same product specification of the OE windscreen. The tests were conducted after the windscreen had been successfully recalibrated.


President of the AGA Rick Janssen comments, “This study solidifies the position of the AGA and the requirements set out in AS2080 Safety Glazing for Land Vehicles. The main concern when selecting a windscreen is not whether it is aftermarket or OE, it is whether it meets the standard and is the right screen for that particular vehicle. The screen must have high optical quality, and attachments and brackets must be within the required tolerances.”


Rick continues, “Automatic consumer guarantees apply to the windscreen and its fitment by the installer under Australian Consumer Law.”


Glazing standard open for public comment

When fitting a new windscreen, it’s imperative the replacement screen meets the requirements set out in AS2080 Safety Glazing for Land Vehicles. This standard is currently being reviewed by an industry committee, which is chaired by an AGA representative.


The revised standard is now in the ‘public comment’ stage.


Open until May 20, this stage enables you to read the revised standard and provide comment or opinion. These comments will be read and considered by the review committee.


Follow this link and click on AS2080, then select “Make a comment” if you wish to do so. It would be greatly appreciated if you could copy in on all such comments so we can ensure all messages are considered.

Review of Cert III in Automotive Glazing Technology

Autoglaziers often ask the AGA about Cert III in Automotive Glazing Technology. This course provides certification for autoglaziers, and while not a licenced requirement of the trade it is a recommended qualification.


Last year the AGA was contacted by PwC Skills for Australia, a division of PricewaterhouseCoopers. It had been commissioned by the Department of Education to review a number of training packages, including Cert III in Automotive Glazing Technology. Since that time the AGA has played a pivotal role within the review working group, providing feedback on the ways the course should be changed to ensure it reflects modern practices, standards and technological advances.


Below is an extract from the PwC Recommendation Report. 

“The automotive glazing industry has been significantly altered by new technologies, as well as new chemicals and bonding methods. It can be troublesome for industry to obtain correct OEM specifications, leading to potential safety issues. As such, the training products must emphasise the importance of adhering to safety procedures and confirming work instructions as required.”


Two key insights gleaned during the review process include:


  1. AUR32216 Certificate III in Automotive Glazing Technology contains content which is not relevant to the automotive glazing profession, and lacks content for newer technologies.
    • A number of units of competency within the core of AUR32216 Certificate III in Automotive Glazing Technology contain content which is not relevant to the automotive glazing occupation
    • A number of key trade skills are currently elective units within the qualification


  1. The Certificate III in Automotive Glazing Technology needs to be updated to provide clearer directions around important safety skills and knowledge.
    • Stakeholders identified a number of key safety aspects which are missing from the qualification, particularly safe manual handling procedures in confined spaces, working at height (for heavy vehicle glazing operations), and calibration of ADAS systems
    • Learners who remove an ADAS camera as part of a windscreen replacement must understand the correct course of action to ensure the windscreen is calibrated upon completion of the job
    • Learners must understand the risks of working at height, and in confined spaces


These recommendations will be presented to the Vehicle Body Repair review committee, with a view to having the DRAFT training products available online for public consultation in December. The AGA will alert its members when the public consultation opens.


Stronger windscreens mean a stronger trucking industry

According to a recent presentation made by Tesla owner Elon Musk, the Armor Glass developed for Tesla’s semi truck could significantly impact the trucking industry.


Check out the presentation here, which also shows vision of comparative impact tests with regular glass.


During the presentation Elon comments that the large dimensions of a truck windscreen make the glass more susceptible to cracking and damage. He states that on average, a truck could crack its windscreen as often as once every year. This could result in that truck being parked until the windscreen is fixed. A windscreen that is completely impact resistant will keep the vehicles on the road for longer, boosting the productivity and efficiency of the industry as a whole.


Tesla claims the Armor Glass used in Tesla semi trucks is completely impact resistant. It has been designed to wrap around the cabin of the truck, giving the driver a panoramic view of the road. 


Sights set on complete windscreen recycling

Some things are a must in the world of auto glass repair and replacement, like having a waste management plan for the glass removed from vehicles. Whether it be collected by a recycling company, recycling bins hired for onsite storage, or left with your glass supplier – the best approach is different for many businesses.


While everyone would undoubtedly prefer a glass disposal plan that’s 100% environmentally friendly, sometimes it’s not feasible or even possible.


NSW glass recycling company and AGA member 5R Solutions is currently able to recycle 100% of the glass waste from windscreens. As windscreens are laminated however, the PVB interlayer has long been a ‘sticking point’ when it comes to recycling.


Adam Davies, 5R Solutions NSW State Manager explains, “To recycle a windscreen at our facility in Penrith, we use specially developed inhouse crushing and screening technologies to remove the glass from the PVB interlayer and then crush the glass. The crushed glass product can then be entirely recycled. In our experience, it’s primarily used to create fibreglass insulation, and some of it goes towards bottle glass manufacture.


“The PVB layer is another matter as the recycling opportunities for this material are limited in Australia,” Adam stated. “While the PVB layer is a small fraction of the entire windscreen, it adds up when you consider how many windscreens are being replaced every day around the country, so sending PVB to landfill isn’t ideal.”


In a bid to offer a service whereby the entire windscreen gets recycled, including the PVB, 5R Solutions is looking offshore.


“We’re currently exploring offshore markets that are developing ways to use the PVB to create recycled products like carpet backing. While shipping to offshore obviously has environmental and financial considerations, as a company and industry we need to weigh these against the real need to minimise our impact on struggling Australian landfill sites.”


Auto glass businesses in Sydney and surrounding areas can contact the AGA at to discuss recycling glass options.


SOURCE: 5R Solutions. Pictured here is the PVB interlayer after it’s stripped from the glass during the recycling process.


Meet the new secretariat

Every time a new member joins the AGA we give them one piece of advice – the more you engage with us, the more you’ll get out of your membership. The first step in that direction is getting to know the AGA secretariat.


Last year the AGA committee made the decision to assign the all-important role of AGA secretariat’s administration officer to Hiliary Bradbury. Hiliary now fields all enquiries made to the association, mans the phones, emails and website, manages all memberships and runs the business side of AGA operations.


She also owns and operates Top End Windscreens & Tinting Pty Ltd, one of the Northern Territory’s leading AGRR businesses, pictured right. Years of experience gaining first-hand knowledge of the industry places her in prime position to handle your enquiries and assist your business.


Hiliary comments, “Since our business joined the AGA in 2014, I have learnt a great deal about the association and what it stands for. The reason I believe in it so strongly is its focus very much mirrors my own when it comes to this industry. Our business has always been about quality, maintaining the highest industry standards, training our staff and ensuring open and honest communication with our customers. These are the core pillars of the AGA, so it makes sense for our company to be a member and for me to join the committee.


“I’m thrilled to take on the role of secretariat,” Hiliary continues, “I see great value to our members in having an association contact who actually works in the industry, as I understand what it’s like to run an auto glass business and the various challenges that you face along the way.”

Hiliary con be contacted on or 0498 284 307.


Strength in numbers

We’re often asked to explain the benefits of joining the AGA. Here’s our top five…


  1. The AGA has made a commitment to the aftermarket industry. With one of the greatest threats to our industry being the push from vehicle manufacturers for OEM equipment and repairs – including calibration equipment, parts and accessories – the role of a reputable, independent and non profit industry body like the AGA has never been more vital.
  2. As auto glass technician is an unlicensed trade, there are two ways you can distinguish yourself and your business as having credibility and upholding industry standards – an AGA membership and Cert III qualification. Using the AGA logo and promoting yourself as an association member who abides by an industry code of practice gives you a powerful marketing advantage.
  3. Your business name, logo, contact details and a weblink on our online directory, where car owners search for auto glass specialists. It’s like a Yellow Pages for auto glass fitters, which puts your name alongside the most reputable and respected auto glass businesses.
  4. The AGA is working with Standards Australia on updating the standards, we’re helping make Cert III more accessible and contributing to its revisions, while helping businesses around the country stay current. The concept of ‘strength in numbers’ underpins a successful industry association, so by joining the AGA we can continue to protect the interests of all Aussie auto glass technicians.
  5. Now is a great time to join as the $275 plus GST membership fee, if paid before June 30, is completely tax deductable.


Things to consider when using direct glazing adhesives

The main two types of direct glazing adhesives (DGAs) are based on Polyurethane or MS Polymer (SMP) technologies. Both technologies are currently used globally in OEM and aftermarket transportation glazing installations.


It is vital for autoglaziers to remain updated on the changes that have occurred in recent years regarding DGAs, their requirements and installation specifications. That’s why the latest instalment in the AGA fact sheets series covers DGAs.


This fact sheet was sent to all AGA members in March. If you would like to receive a copy, please email


New VP for the AGA

Congratulations to Steven Simpson from NAGS for his appointment as acting Vice President of the AGA. He will carry out the duties of the VP until the next AGM in September.


What’s in it for me?

Anyone wanting to know why it pays to be an AGA member can have a look at the member benefits info here


Member discounts

The AGA has negotiated a variety of deals for our members with third parties, like RAMS, Fleet Card and Employsure. To learn more please download the flyer here.


Sticking point

Sometimes I fear for humankind. Like in late March, when the NSW Police Force were forced to issue a warning to drivers about the danger of covering their windscreen in the Coles Stickeez mini figurines (which stick to glass).


A post on the NSW Police Facebook page stated "It’s always important to have a clear view out of the car. ‘Stikeez’ are not meant for the windscreen."


The driver who owned the windscreen depicted right was pulled over by police in southern NSW, given a warning and asked to remove the figurines, which he did immediately.


According to NSW’s road rules, drivers must not drive a motor vehicle without clear view of the road and oncoming traffic. Breaching this rule could mean fine of up to $337 and the loss of three demerit points.



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